FAQs

General

Number
Question
Answer
1.
Is Connect 2021 going ahead? 

Yes,  Connect 2021 will be going ahead!

In light of the COVID-19 situation, and with health and safety as our key priority, we are embracing this moment to take Connect in a new direction.

This year, Connect 2021 will be delivered as an interactive, two-day, online experience and will take place via the online broadcast platform EventsAIR on Tuesday 25 May and Wednesday 26 May 2021.

Hosted by renowned journalist, author and filmmaker Stan Grant, Connect 2021 will be a nationally accessible show underpinned by world class technology – enabling greater engagement and breaking down borders to unite the supplier diversity community in a way that hasn’t been achieved before.

2.
What can I expect at Connect 2021? 

Connect 2021 will be delivered as an interactive, two-day online experience. The award-winning platform EventsAIR, allows guests to engage with speakers, exhibitors and attendees, to build genuine connections and foster business opportunities.

Day 1 -Tuesday 25 May 2021:  Knowledge Forum and Tradeshow
Day 2 – Wednesday 26 May 2021  Knowledge Forum, Tradeshow and Awards Show

3.
Will I be able to communicate with other attendees? 

Yes, there are many ways for networking opportunities and to connect with others at the event – 1:1 video or audio calls, chat functions, small group networking, and via scheduled appointments.

4.
Do I need to stay online throughout the event? 

With a number of high-profile hosts and speakers, you won’t want to miss a minute of Connect 2021.

As the Knowledge Forum and Tradeshow will run simultaneously over the two days, attendees will have the opportunity to create their own journey – popping in and out of the sessions and exhibitor hall.

More information about the two-day program will be released closer to the event.

5.
Will there be any recordings available after the event?

Registered guests will have access to exclusive post-event content – more details to come.

6.
What technology do I need to attend the online event?

More detailed information on the platform and connectivity will be available in the coming weeks. You will need a computer and mobile device to watch and interact at each event.

Tickets

Number
Question
Answer
1.
I purchased tickets for the face-to-face event, will I receive a discount/refund? 

Tickets purchased prior to 1 March 2021 will automatically be transferred to the virtual Connect event on the 25 and 26 May 2021. All ticket holders should have received separate communications about your tickets from the Supply Nation events team.

Supply Nation is committed to supporting Indigenous businesses during this uncertain period and will be issuing full refunds upon written request up until Friday 7 May 2021 via: connect@supplynation.org.au. After this date, regular terms and conditions apply. Terms and Conditions

2.
I can’t remember what tickets I purchased, how can I find out? 

Please check your email/spam for an order confirmation from Humanitix (our ticketing platform). Alternatively, email us at connect@supplynation.org.au and we can forward this to you.

3.
I’m a sponsor for the event and have questions about my ticket inclusions.

You would have received an email from the Supply Nation events team which included an update on the event format,  your ticket options and sponsor inclusions. Please email us at connect@supplynation.org.au if you have any further questions.  

4.
When will ticket sales reopen?

Connect 2021 tickets are now live! To secure your tickets, visit: connect.supplynation.org.au/tickets

5.
What ticket types will be on offer and how much will they cost? 

To view all ticket types, click here.

All ticket types are individual tickets (one per person). Each attendee will have their own individual profile with their name, details and profile photo. Attendees will be sent their individual log-in details for the full two-day experience prior to the event.

A reminder to Supply Nation members and Indigenous businesses – you can access your discount code via the Supply Nation portal

6.
I have already purchased a flight and booked accommodation to attend Connect in Sydney – will I be reimbursed?

If you have made any travel arrangements associated with Connect, we advise you to contact your providers as soon as possible to see what cancellation/refund policies they have in place.

Knowledge Forum

Number
Question
Answer
1.
What can I expect at the Knowledge Forum?

Hosted by Stan Grant, Connect 2021 will offer a two-day interactive Knowledge Forum with live Q&A sessions, panel conversations and interviews.

The Knowledge Forum focuses on sharing best practice and learning through storytelling – providing the opportunity for supplier diversity and business experts to share their insights and experiences.

View the full list of Connect 2021 speakers here.

Tradeshow

Number
Question
Answer
1.
What can I expect at the Tradeshow

Featuring presentations from Consumer Futurist Amanda Stevens and Motivational Speaker Sebastian Terry, the two-day Tradeshow will run alongside the Knowledge Forum and provide an exciting opportunity for Indigenous business owners to showcase the diversity and vibrancy of their products and services, and foster business opportunities.

Find out more about the Tradeshow here.

2.
What can I expect as an exhibitor at the Tradeshow?

Each exhibitor will have a dedicated ‘booth’ within the Tradeshow platform. You will be able to share company information that is easily accessible for attendees, such as direct links to your company website, PDF brochures and videos. Attendees will have the option to request a meeting with you via your exhibitor booth.

Once you register as an exhibitor you will receive a confirmation email which will include the Tradeshow Manual and access to the Exhibition Portal.

3.
What if I am already registered as an exhibitor?

If you purchased an exhibitor ticket for Connect 2020, you would have received personalised communication from us earlier this year advising that your ticket has been automatically transferred.

You should have also received an email with more details about your exhibitor inclusions. Please check your emails for a full list of your Connect 2021 inclusions and to access the Exhibitor Portal.

If you have any questions, please contact us at connect@supplynation.org.au

4.
Can I have additional staff at my online Tradeshow booth?

Yes. You can register up to 5 additional complimentary booth staff who will all be provided with back-end access to the platform for both show days.

Once you have registered as an exhibitor, you will be able to add additional staff within the Exhibition Portal.

Supplier Diversity Awards

Number
Question
Answer
1.
When are the Supplier Diversity Award winners announced?

Hosted by Actor/Producer Aaron Fa’Aoso and Television Presenter Brooke Boney, the interactive and engaging broadcast Awards Show will take place on Wednesday 26 May 2021 4.00pm – 5.30pm – featuring live entertainment and the announcement of the 2021 Supplier Diversity Award winners.

2.
Can an entrant win more than one award?

Yes. It’s possible that entrants can nominate themselves or their business in multiple award categories. Each category is judged separately.

3.
Who are the judges?

The judging panel is drawn from senior Australian business leaders. All members are independent of Supply Nation, our membership and businesses listed on Indigenous Business Direct.

4.
Can I get feedback on my nomination?

The judges’ decisions are final and no correspondence or discussion will be entered into after the judging. Due to the number of entries and the confidential process we are unfortunately unable to give feedback on to why an entry has not been included as a finalist or winner.

5.
Are there prizes associated with the Supplier Diversity Awards?

Each year some award sponsors provide prize packages for either the winner of, or finalists of that category.

6.
What is the judging process?

The nomination form information in each category is reviewed by an independent judging panel and scored against the published criteria. The top three entries in each category are declared ’finalists’ and the recipient of the highest score is declared the ‘winner’.

7.
How are conflicts of interest on the judging panel handled?

The panel is specifically selected to be independent from Supply Nation, our members or businesses listed on our directory. For each category, the judges review the list of nominees and declare any conflicts. They are then recused from judging that category. A minimum quorum of two judges must judge each category.

8.
Can sponsors of the awards enter?

Sponsors may enter a category that they do not sponsor.

9.
How are results verified?

The entire judging process is audited by BDO, a global audit firm.

10.
Can entrants win the same award in consecutive years?

Yes, as long as the nominee still meets all eligibility criteria, they can win the same award over multiple years. However, criteria and weightings do change over time so there is no guarantee that the same organisation or individual will win in different years.

11.
Is there anything expected of winners?

Winners are not required to participate in any activities. After Connect, we may feature the winning organisations and individuals and may ask for quotes, pictures or interviews to feature in our various communication channels. Additionally, we may request that winners participate in media interviews as required. There is no obligation for winners to do any of the above.

12.
When will I know if I'm a finalist?

The 2021 Supplier Diversity Award Finalists have been announced. To view all of the award finalists, click here.