FAQs

General

Number
Question
Answer
1.
What is Connect?

Connect is Supply Nation’s annual flagship event for the Indigenous business sector. The event brings together Aboriginal and Torres Strait Islander businesses, corporate organisations and government departments to foster strategic opportunities and celebrate the success of the sector.

 

All industries have been forced to navigate the challenges associated with the pandemic, however as restrictions ease, we are delighted to host our first ‘in-person’ Connect event since 2019.

 

This year, we will be transforming the format of Connect into a one-day event focused on networking opportunities and showcasing the calibre of diverse Indigenous businesses on Wednesday 25 May 2022 at the International Convention Centre, Sydney.

 

The official theme for Connect 2022 is ‘Reconnecting’ – and we are proud to host a national event to foster connections in a face-to-face environment at the Indigenous Business Tradeshow and the Gala Awards Dinner.

 

We acknowledge that we will be gathering on the land of the Gadigal People, of the Eora Nation, and we pay our respects to Elders, past, present and emerging.

2.
When is Connect 2022?

We have listened to stakeholder feedback and will be transforming the format for Connect 2022, with the event being held on one day – Wednesday 25 May 2022.

3.
Where is Connect 2022? 

Connect 2022 will be held at the International Convention Centre (ICC) in Sydney, Australia.

4.
What is the format of the day?

The Indigenous Business Tradeshow will run from 8:30am and finish at 4:00pm. The Gala Awards Dinner will run from 6:00pm until late.

5.
Do I have to attend both the Tradeshow and the Gala Dinner?

No, you can purchase individual tickets to attend / exhibit at the Indigenous Business Tradeshow, the Gala Awards Dinner or both. Supply Nation members and Registered and Certified Indigenous businesses have access to discounted rates.

6.
How can I keep up to date with Connect 2022?

You can sign up to the Connect 2022 newsletter using the form at the bottom of this webpage.

Event App

Number
Question
Answer
1.
Will there be an event app this year?

Yes. You will have access to the official event app before Connect. The app will host valuable information such as attendee and exhibitor information and programs for the Tradeshow and Gala Awards Dinner. You will also be able to use the app to scan attendee / exhibitor contact details on the day. We will be releasing the app soon; stay tuned to our social media pages for more information. 

2.
Where can I find the official Connect event app?

The official Connect 2022 event app will be available of the iTunes App store. We will be releasing the app soon; stay tuned to our social media pages for more information. 

Tickets and pricing

Number
Question
Answer
1.
How much does it cost to attend Connect?

The cost of Connect tickets will differ for Supply Nation verified Indigenous businesses, Supply Nation members and the general public. Members and Indigenous businesses Registered / Certified with Supply Nation will be issued a code to access discounted tickets on the registration platform. Please visit the ticket registration page for more information.

2.
How do I get tickets to attend Connect?

Tickets are available for purchase now via the ticket registration page.

3.
When do ticket sales close?

Tickets to exhibit at the Tradeshow are now closed. Thank you to all suppliers who have registered for a booth. 

 

Tickets to attend the Supplier Diversity Gala Awards Dinner are now closed. Thank you to everyone who has purchased a ticket. 

 

Tickets to attend the Indigenous Business Tradeshow do not close and are available for purchase on the day. However limited tickets will be available, and tickets purchased on the day will incur a surcharge fee. We strongly encourage attendees to purchase their tickets online before they arrive on the day.

4.
Why is my booking total more than the advertised price?

All tickets are subject to booking fees via the ticket registration platform. We use Humanitix as they reinvest 100% of their profits into projects for social good. They turn booking fees into funding that facilitates a brighter future for disadvantaged children around the world.

5.
How do I edit my attendee details?

Please refer to the email sent to you by Humanitix when you purchased your tickets. This will contain a link where you can access and edit your order, including the names and details of attendees. When you are finished, ensure you click ‘Update’ to save any changes made. If you cannot find the email from Humanitix, try searching your email application for ‘Humanitix’ or ‘Order confirmation for Connect 2022’ and check any spam or junk mail folders. If you still cannot find it, please reach out to connect@supplynation.org.au for assistance.

Indigenous Business Tradeshow

Number
Question
Answer
1.
When is the Tradeshow?

The Tradeshow is taking place on Wednesday 25 May from 8:30am – 4:00pm. Access for exhibitors to set up their booths is Tuesday 24 May from 3:00pm – 6:00pm. Discounted parking is available on Tuesday 24 May for exhibitors wishing to set up. Discounted parking is not available on Wednesday 25 May. 

2.
Is there catering available?

All exhibitors and their additional staff attending have catering included as part of their ticket package. All Tradeshow attendees will be catered for, including full day tea/ coffee and water. When purchasing your ticket to attend, please use the dietary requirements field to let us know how we can best cater for you. Dietary requests can only be accommodated if received before 5pm Friday 13 May 2022. 

3.
Who is exhibiting at the Tradeshow?

The Tradeshow will feature over 160 exhibitors, all of whom are business owners either Registered or Certified with Supply Nation on Indigenous Business Direct. We have a large representation across all industries, however the main sectors on show include: 

  • Professional services like consultancy, business/ administrative services and education/ training 
  • Construction, building/ engineering and manufacturing/ equipment hire services
  • Printing, office supplies and facilities management services
  • Promotional products, uniforms and corporate workwear services

We have also seen an increase in the number of exhibitors attending in the following sectors:

  • Arts and entertainment services including graphic design, photography and videography
  • Security, safety and health services 
  • Catering, food and hospitality services 

There is something for everyone at this year’s Tradeshow. Over 30 industries will be represented – in addition to your diversity and inclusion managers, some of your wider teams will benefit from coming along and engaging with the suppliers being showcased at Connect. 

4.
What else is there to do at the Tradeshow?

We are excited to bring a number of new areas to life at Connect 2022, including: 

  • Yarning Hubproudly sponsored by NAB, grab a coffee and use the space to reconnect with friends old and new, see what’s happening around the Tradeshow on the big screen and listen to interviews with some of this year’s Supplier Diversity Award finalists.
  • The Debut Exhibitors’ Pavilion – this area features over 30 first-time exhibitors, the majority of whom started their business just prior to the Covid-19 pandemic or during it. 
  • The Export Nation Lounge – if you are looking to connect with global industry leaders, chat to our Export Nation team about expanding your market and network with international delegates, look no further. Qantas and the Consulate General of Canada are proudly supporting this new area, and we are proud to welcome a visiting delegation from the Native American Business Association from the US. 

A number of favourites are back for 2022, including: 

  • Australian Government Link – this is your chance to connect with some of our government members including the Department of Defence, Austrade, National Indigenous Australians Agency and Department of Finance. 
  • Supply Nation stand – make sure you pop by our stand when you enter to collect your free tote bag, face mask and cap. Connect with our digital team to update your supplier profile on Indigenous Business Direct or stay for a chat in our yarning lounge. 
  • Break out cafes and lounges: There will be a number of cafes and catering stations dotted around the Tradeshow floor with free barista coffees and plenty of places to take a rest or connect with new contacts. 

Make sure you also save time to check out:

  • The McKinsey Problem Solving Hub – this space will be home to a team from McKinsey who will be on hand throughout the day to engage with attendees to solve business problems they experience. Exhibitors are encouraged to stop by to connect with the McKinsey team to discuss challenges including defining your mission and vision, running marketing campaigns, navigating funding and growing your business.
  • BP Artist Hub – we’ll be joined by Wiradjuri artist Allan McKenzie who will be producing a mural live on the Tradeshow floor. Stop by to see the artist at work and watch culture come to life. 
  • Woolworths Reconnect Hub – Stop by, grab a free piece of fruit and use the space to reconnect with friends old and new. Woolworths are a proud sponsor of this space and are excited to offer a space for suppliers and members to reconnect after three years. 
  • The Koori Mail Fundraising Hub – proudly sponsored by Stockland and Indigenous Business Australia, we are delighted to bring to life a space that highlights the important work the Koori Mail have done for flood affected communities in northern NSW. 
5.
How do I get to the Tradeshow?

Please see below (Venue Information) for further details. 

 

6.
Is there parking available near the ICC Sydney?

Please see below (Venue Information) for further details.

7.
Is the ICC Sydney an accessible venue?

Please see below (Venue Information) for further details. 

8.
Who can exhibit at the Indigenous Business Tradeshow?

To exhibit at the Tradeshow, you must be a Registered or Certified Indigenous business with Supply Nation. If you are interested in becoming registered or certified with Supply Nation, contact us at info@supplynation.org.au. It is completely FREE, and the verification process is usually complete within four days. Indigenous businesses that are registered or certified with Supply Nation have access to discounted tickets to Connect. Registrations to exhibit at Connect for 2022 are now closed. 

 

9.
I have never exhibited at the Indigenous Business Tradeshow before. What do I need to know?

Exhibiting at the Indigenous Business Tradeshow can help you amplify your services and products to some of Australia’s leading organisations. All exhibitors at Connect must be registered or certified with Supply Nation (see above). Indigenous businesses exhibiting at Connect for the first time can access booths in the Debut Exhibitor Pavilion. Registrations to exhibit at Connect for 2022 are now closed. 

 

10.
What kind of exhibition booths are available?

Registrations to exhibit at Connect for 2022 are now closed. 

 

11.
How can I exhibit at the Indigenous Business Tradeshow?

Registrations to exhibit at Connect for 2022 are now closed. 

12.
Can I have additional staff at my booth?

Yes. All exhibition booth tickets include one team member to staff your booth. Additional staff tickets are available for purchase via the ticket registration page.

13.
Can I sponsor the Indigenous Business Tradeshow?

All sponsors of Connect must be a Supply Nation member or a Registered / Certified Indigenous business. Sponsorship opportunities for Connect 2022 have now closed. Please email connect@supplynation.org.au to express your interest in sponsoring Connect 2023. 

Gala Awards Dinner

Number
Question
Answer
1.
What is the format of the Gala Awards Dinner?

The Gala Awards Dinner will include the announcement of the 2022 Supplier Diversity Award winners, as well as fantastic live performances. See the Gala Awards page for more information. 

2.
Who will be hosting the Gala Awards Dinner?

The Gala Awards Dinner will be hosted by renowned journalist, author and filmmaker Stan Grant.

3.
How do I purchase tickets to attend the Gala Awards Dinner?

Please visit the ticket registration page to secure your tickets to attend the Gala Awards Dinner. Anyone can attend! Indigenous businesses that are registered or certified with Supply Nation have access to discounted rates to attend. Ticket sales for the Gala Awards Dinner are now closed. 

Supplier Diversity Awards

Number
Question
Answer
1.
How do I make an award nomination?

Nominations for the Supplier Diversity Awards 2022 have now closed. Nominations for the 2023 awards will open later in the year.

 

2.
When will the finalists be announced?

Click here to view the finalists for the 2022 Supplier Diversity Awards. 

3.
When will the Supplier Diversity Award winners be announced?

The Supplier Diversity Award winners will be announced at the Gala Awards Dinner on Wednesday 25 May 2022.

4.
Who are the judges?

The judging panel comprises of wellrespected business leaders across diverse industries. All members of the judging panel are independent of Supply Nation, our membership and businesses listed on Indigenous Business Direct. 

5.
What is the judging process?

Nominations for each category are reviewed by an independent judging panel and scored against the published criteria. The top three entries in each category are declared ’finalists’ and the recipient of the highest score is declared the ‘winner.’ 

6.
How are conflicts of interest on the judging panel handled?

The panel is specifically selected to be independent from Supply Nation, our members or businesses listed on our directory. For each category, the judges review the list of nominees and declare any conflicts. They are then recused from judging that category. A minimum quorum of two judges must judge each category. 

7.
Can I get feedback on my nomination?

The judges’ decisions are final, and no correspondence or discussion will be entered into after the judging. Due to the number of entries and the confidential process we are unfortunately unable to give feedback on why an entry has not been included as a finalist or winner. 

8.
How are the results verified?

The entire judging process is audited by BDO, a global audit firm, to ensure a fair and balanced process is adhered to. 

9.
Can an entrant win more than one award?

Yes. It is possible that entrants can nominate themselves or their business in multiple award categories. Each category is judged separately. 

10.
Can entrants win the same award in consecutive years?

Yes. If the nominee still meets all eligibility criteria, they can win the same award over multiple years. However, criteria and weightings do change over time so there is no guarantee that the same organisation or individual will win in different years. 

11.
Is anything expected of award winners?

Winners are not required to participate in any activities. However after Connect, we may feature the winning organisations and individuals and may ask for quotes, pictures, or interviews to feature in our various communication channels. Additionally, we may request that winners participate in media interviews as required. However, there is no obligation for winners to participate.

12.
Are there prizes associated with the Supplier Diversity Awards?

Each year some award sponsors provide prize packages for either the winner or finalists of the category they sponsor. However, this is not a guarantee.

13.
How do I sponsor an award category? 

Sponsorship opportunities for Connect 2022 have now closed. Please email connect@supplynation.org.au to express your interest in sponsoring Connect 2023.

14.
Can sponsors of the awards enter?

Yes. Sponsors may enter a category that they do not sponsor. 

Venue details

Number
Question
Answer
1.
How do I get to the International Convention Centre (ICC)?

The International Convention Centre (ICC) is located at 14 Darling Drive, Sydney NSW 2000 on Gadigal Land.
To get to the ICC: 

  • Light rail: the light rail travels through two Darling Harbour stations; the ICC Sydney station and the Convention Centre and Exhibition Centre station. The light rail starts at Central Station in the CBD and travels to Dulwich Hill in the inner west. 
  • Train station: the closest train stations to the ICC are Central Station and Town Hall Station. It is a 10 – 15-minute walk from both stations to the ICC. 
  • Bus: the ICC has its own bus stop. Bus routes 389 and 501 stop at Harris Street near Allen Street – a 10-minute walk from the ICC Sydney. 
  • Walking: routes to the ICC Sydney include from Central Station via the Goods Line, and from Town Hall Station via Druitt Street. Both are about 10 – 15 minutes. 
  • Private Car or Rideshare: the best taxi and Uber drop off and pick up locations include the new Iron Wharf Place next to the Harbourside Shopping Centre and Zollner Circuit on the Southern end of the Aware Super Theatre, both are accessible via Darling Drive. 
  • Parking: the ICC Sydney has two car park facilities located within the Exhibition Centre and the Aware Super Theatre, comprising a total of 826 car spaces. Additionally, there are secure car parks located in and around Darling Harbour, including Wilson Harbourside Car Park and Wilson Darling Square Car Park.
     
2.
Where can I stay in Sydney when I come to visit?

There are lots of places to stay near the venue, including the Novotel Darling Harbour, Sofitel Darling Harbour and the PARKROYAL Darling Harbour.

 

You might also consider searching for ‘Darling Harbour accommodation.’ 

3.
Is the venue accessible?

Yes. The ICC is an accessible venue. If you wish to discuss your requirements, please contact connect@supplynation.org.au.

COVID-19

Number
Question
Answer
1.
How will COVID-19 affect the event this year? Will the event be COVID-19 safe?

Supply Nation is committed to hosting a COVID-19 safe event. Current restrictions allow for us to gather at the International Convention Centre on Wednesday 25 May 2022. The NSW Government doesn’t currently have any vaccination requirements in place as part of a Public Health Order. We are closely monitoring the situation in NSW and following the advice of the NSW government and the Chief Health Officer. For updates on the venues (ICC Sydney) evolving COVID-19 requirements, click here.

 

We will share more details around the health and safety expectations of all guests closer to the event. 

 

In 2022, we will also be allowing exhibitors and attendees to cancel their tickets any time before Tuesday 26 April 2022 without penalty (4 weeks before the event).  

 

Between Wednesday 27 April – Wednesday 25 May any exhibitors who can no longer attend will be encouraged to transfer their tickets / offer the opportunity to attend to other staff or colleagues as we will not be able to issue refunds during this time. 

 

Between Wednesday 27 April – Wednesday 25 May any Tradeshow attendees who can no longer attend will be encouraged to transfer their tickets to someone else as we will not be able to issue refunds during this time. 

 

Between Wednesday 11 May – Wednesday 25 May any Gala Awards Dinner attendees who can no longer attend will be encouraged to transfer their tickets to someone else as we will not be able to issue refunds during this time. 

 

Supply Nation will endeavour to make keep the details of any businesses who need to cancel their exhibition booths available for attendees to view via the Connect event app. 

2.
What if I need to cancel or suddenly cannot attend?

As mentioned above, tickets to attend or exhibit can be cancelled before Tuesday 26 April 2022 without penalty. Tickets cancelled after this date will be subject to a cancellation fee (as per our event terms and conditions).

Event terms and conditions

Number
Question
Answer
1.
What are the event terms and conditions?

a. In the event of a cancellation by you, and subject to clause (b) below, the following applicable cancellation fee may apply.
i. Cancellation notified 28 days prior to the event – full refund (including GST, excluding booking fee).
ii. Cancellation notified after the registration closing date – 100% of the total event fee (including GST).

 

b. All cancellations must be made in writing to Supply Nation.

 

c. Supply Nation reserves the right to make changes to the corporate event program at any time. Should Supply Nation postpone the event due to unforeseen circumstances, registrants will not be entitled to a refund and such fees paid will be applied to the rescheduled corporate event unless otherwise agreed in writing with the registrant.

Sponsorship

Number
Question
Answer
1.
What sponsorship opportunities are available at Connect?

Sponsorship opportunities for Connect 2022 have now closed. Please email connect@supplynation.org.au to express your interest in sponsoring Connect 2023. 

Need more help?

Number
Question
Answer
1.
I still have a question – who can I contact?

Please reach out to connect@supplynation.org.au for any other enquiries. We will do our best to respond to your enquiry within 48 hours.