FAQs

Coronavirus (COVID-19) update

Number
Question
Answer
1.
Is Connect 2020 going ahead?

Due to social distancing and safety measures restricting the gatherings of more than 500, all Connect 2020 event activities are postponed until 25 and 26 May 2021 at the ICC Sydney.

 

Submissions for the Supplier Diversity Awards will remain open until December 2020, and the criteria will be broadened to ensure current applicants are not disadvantaged by the postponement.

 

For more information click here.

General

Number
Question
Answer
1.
Can I register now to reserve my spot but pay later?

Payment must be made at the time of registration. You have the option of Zip Pay. Zip Pay can only be used for tickets totaling less than $1,500

2.
Can I be invoiced?

We offer payment via Credit Card or Zip Pay on the registration site. In the event either of these options is not possible, please contact Supply Nation directly to discuss options. All payments must be made in advance of the event, or tickets will be null and void.

3.
Have ticket prices increased this year?

Supply Nation endeavours to keep prices as low as possible. Members and Indigenous-owned businesses listed on Indigenous Business Direct receive discounts off the general admission pricing. For some ticket types there has been a small increase on 2019 prices. To access the lowest prices, ensure that you use your discount code.

4.
Will I receive contact details for other event attendees?

You will be able to share contact details with people you meet at the event via the Event App. Knowledge Forum (conference) delegates will receive the name and company of other delegates but due to privacy issues Supply Nation will not share personal contact details with delegates.

5.
What is Supply Nation’s refund / cancellation policy?

Tickets purchased prior to 16 March 2020 will automatically be transferred to next year’s Connect event on 25 and 26 May 2021.

Supply Nation is however committed to supporting Indigenous businesses during this uncertain period and will be issuing refunds upon request via: connect@supplynation.org.au

6.
I have special requirements - what do I need to do?

Supply Nation will cater for special dietary or physical requirements requested before the closing date of 22 April 2021. Please email connect@supplynation.org.au with your specifications or update details via your Humanitix account (which you will set-up when you purchase any ticket).

7.
What is the dress code?

For the Knowledge Forum and Tradeshow, business casual is perfect. For the Gala Awards Dinner, it’s glam! So black tie or as close to as you can manage!

Registration

Number
Question
Answer
1.
What does a full event registration (attendee) cover?

A full event registration (attendee) is for one individual to attend the full event i.e. Knowledge Forum (Conference), Indigenous Business Tradeshow and Gala Awards Dinner. This ticket type cannot be split.

2.
What does a full event registration (exhibitor) cover?

A full event registration (exhibitor) is for one individual to attend the full event and exhibit at the Tradeshow i.e. Knowledge Forum (Conference), Indigenous Business Tradeshow single booth and Gala Awards Dinner. This ticket type cannot be split.

Tradeshow

Number
Question
Answer
1.
I’ve already registered for a Tradeshow booth but now want to modify my registration to include attendance at the gala dinner?

You will need to purchase additional tickets by going to the Humanitix site. To amend attendee names / details follow the link provided in your confirmation email.

2.
Can I request that my booth be placed beside another organisation?

Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators.

3.
I need more than one person to attend my Tradeshow booth. Is this possible?

Yes. You have the option to bring up to five additional staff to manage your booth on top of the one that is included with your booth purchase.

4.
When will the Tradeshow floorplan be released to the public?

The floorplan will be finalised in the weeks prior to the event and will be released two weeks prior to the event.

5.
What do I get with my booth?

Standard booths are 3m x 3m and include an optional furniture package (a trestle table and 2 chairs) and entrance for 1 of your staff to manage your booth

6.
How can I increase the size of my Tradeshow booth?

Businesses listed on Indigenous Business Direct have the option to buy a single, double, triple or quad sized booth this year. Note: limited large booths available.

7.
Can I share my booth with another business?

No, only one business is permitted to exhibit in each booth.

8.
I would like to offer food / beverage samples at my Tradeshow booth. Is this possible?

If you wish to provide or prepare food samples, the items to be sampled must be directly related to your core business and they must comply with the NSW Food Authority Guidelines. More information about costs, ICC guidelines and how to apply for a permit is available in your exhibitor manual.

Knowledge Forum

Number
Question
Answer
1.
I'm speaking at the Knowledge Forum - when does my material have to be submitted?

We require speakers to provide their hi-res photo and bio when they confirm their commitment. Any presentation materials should be finalised and sent to Supply Nation (date to be confirmed).

Gala Awards Dinner

Number
Question
Answer
1.
Can I request to be seated at a specific table or with specific individuals at the Gala Awards Dinner?

All guests in the same booking will be placed on the same table unless otherwise requested. Supply Nation will take all requests into account but cannot guarantee that they will be accommodated. All final decisions will rest with the event coordinators.

2.
I want to purchase 2 tables of 10 at the Gala Dinner for my organisation. How can I do this?

Yes you may purchase multiple tables for the Gala Awards Dinner. You will be required to provide names and dietary requirements in advance – however you can go back and edit this information within your registration after purchase.

3.
I have been shortlisted as a finalist at Supply Nation’s Supplier Diversity Awards, which takes place at the Gala Dinner. Does this mean that I receive a free registration?

No. All shortlisted finalists must purchase a ticket to the Connect Gala Awards Dinner in order to be eligible as an award winner.

4.
I would like to submit my application for the Supplier Diversity Awards but I have not yet purchased a ticket to the Gala Awards Dinner Awards Night. Will this make me ineligible?

No. You can submit a nomination online for an awards category before you have purchased your ticket. Please note however that you will not be eligible to win the award on the night if you have not purchased a ticket to attend the Gala Awards Dinner. In the case of an organisation’s nomination, one individual from the organisation must be present on the night.

5.
What is the dress code for the Gala Awards Dinner?

As close to black tie as you can manage! It’s a red carpet event and people dress to the nines!

Awards

Number
Question
Answer
1.
Can an entrant win more than one award?

Yes. It’s possible that entrants can nominate themselves or their business in multiple award categories. Each category is judged separately.

2.
Who are the judges?

The judging panel is drawn from senior Australian business leaders. All members are independent of Supply Nation, our membership and businesses listed on Indigenous Business Direct.

3.
Can I get feedback on my nomination?

The judges’ decisions are final and no correspondence or discussion will be entered into after the judging. Due to the number of entries and the confidential process we are unfortunately unable to give feedback on to why an entry has not been included as a finalist or winner.

4.
Are there prizes associated with the Supplier Diversity Awards?

Each year some award sponsors provide prize packages for either the winner of, or finalists of that category.

5.
What is the judging process?

The nomination form information in each category is reviewed by an independent judging panel and scored against the published criteria. The top three entries in each category are declared ’finalists’ and the recipient of the highest score is declared the ‘winner’.

6.
How are conflicts of interest on the judging panel handled?

The panel is specifically selected to be independent from Supply Nation, our members or businesses listed on our directory. For each category, the judges review the list of nominees and declare any conflicts. They are then recused from judging that category. A minimum quorum of two judges must judge each category.

7.
Can sponsors of the awards enter?

Sponsors may enter a category that they do not sponsor.

8.
How are results verified?

The entire judging process is audited by BDO, a global audit firm.

9.
Can entrants win the same award in consecutive years?

Yes, as long as the nominee still meets all eligibility criteria, they can win the same award over multiple years. However, criteria and weightings do change over time so there is no guarantee that the same organisation or individual will win in different years.

10.
When are winners announced?

Winners are announced at the Gala Awards Dinner on Wednesday 26 May 2021. All finalists MUST attend the dinner.

11.
Is there anything expected of winners?

Winners are not required to participate in any activities. After Connect, we may feature the winning organizations and individuals and may ask for quotes, pictures or interviews to feature in our various communication channels. Additionally, we may request that winners participate in media interviews as required. There is no obligation for winners to do any of the above.

12.
When will I know if I'm a finalist?

Finalists will be notified prior to the official announcement which will be sent out in early to mid April 2021.