Supply Nation has contracted ExpoNet as the exhibition builder for Connect 2025. ExpoNet does not manage booth allocations or the floor plan.

Booth customisations
If you are interested in a custom stand design, ExpoNet can help with simple and effective packages to help deliver your brand’s vision. All requests must be submitted to ExpoNet by Tuesday 1 July 2025. Requests submitted after this date may not be accepted or may incur late fees.

The ExpoNet ‘Online Exhibitors Kit’ (OEK) can be used for ordering additional items to customise your booth. ExpoNet Exhibitor Services will forward the link, username and password for the OEK after you receive your booth number. Please use the OEK to complete the forms for your stand requirements, including fascia and signage, lighting and power, stand modifications, shelving, slatwall, furniture and audio visual.

Condition and damages
All booths are a ‘hire’ product and must be left in the condition delivered; fees may be applied if any damages occur. When attaching material to your booth walls, you must use double-sided 3M style tape or original blu tack. DO NOT cut, paint, glue, tape, drill or use Velcro dots.

Enquiries
For all booth enquiries, contact ExpoNet directly at esd@exponet.com.au and reference ‘Supply Nation Connect 2025’. For general exhibitor enquiries, refer to the FAQs before contacting Supply Nation.

Small/first-time exhibitor booth 4m2 (2m x 2m)

Standard booth 9m2 (3m x 3m)

Large booth 18m2 (3m x 6m)

There is no obligation to use ExpoNet for additional hire items. However, as they are our official builder and already onsite, it may be advantageous to discuss options. Please discuss your plans with ExpoNet: esd@exponet.com.au.

If you are not using ExpoNet and you are using another external stand builder, the Custom Stand Permit Form should be submitted and a copy of your plans sent to connect@theeventroom.com.au for approval by Tuesday 1 July 2025. The design must include the stand name, number and all measurements so the safety team can assess accordingly. 

Your exhibitor profile on the official Connect 2025 App will be populated using the information entered in the exhibitor platform (subject to Supply Nation’s approval). Ensure all details are finalised by Wednesday 25 June 2025. To update any information, please amend your order on the Exhibitor Platform.

Information included on your exhibitor profile:
• Business name (must be trading name as listed on Indigenous Business Direct)
• Industry
• Business logo – high resolution, max 1MB png/jpeg/ format, with solid colour background
• Business bio (30 words max)
• Contact details (phone number, email and website)
• Address (mailing or business)
• Social media links (Facebook, Instagram, LinkedIn)

Ticket holders will receive login instructions when the Connect 2025 App is launched, along with details on how to change password and update personal profiles.

Location
ICC Sydney – Halls 3 and 4 (Exhibition Centre Level One)
14 Darling Drive, Gadigal Land, Sydney NSW 2000

Building map and access map 

Knowledge Forum and Networking Reception – Pyrmont Theatre, Level 2 Convention Centre 

Indigenous Business Tradeshow – Halls 3 and 4 Exhibition Centre 

Gala Awards Dinner – Grand Ballroom 

Information desk

Information desk, cloaking and luggage storage are located at the main entrance at the northern end of ICC Sydney, closest to Cockle Bay (Darling Harbour) and Sofitel Sydney Darling Harbour.

Access

Vehicle drop-off and pickup for ICC Sydney Exhibition Centre is available at the main entrance, located within the loop road at Iron Wharf Place (off Darling Drive) and shared with Sofitel Sydney Darling Harbour. An additional drop-off point is available at Zollner Circuit alongside ICC Sydney Theatre.

Parking

Exhibition Centre Car Park 1 is open 24 hours a day (cashless parking only). ICC Sydney offers 800+ spaces, and vehicle entry height is 2.2m. There are other secure parking stations nearby that you can find on Google Maps.

• Ticketless parking: tap your credit card / phone on entry (no ticket will be issued) and tap the same credit card / phone on exit.

• Ticket parking: take a ticket on entry and pay at a pay station or at the gate on exit.

Discounts

Discounted parking is available on the day of bump-in only (Wednesday 20 August 2025), not on the Tradeshow day (Thursday 21 August 2025). Car park passes can be validated at the Exhibitor Services Desk on Exhibition Level 2, next to Hall 4.

Delivery information

Freight Forwarding via GEL Events – see the contacts here.

Supply Nation has appointed GEL Events as the event freight organiser. GEL Events can assist exhibitors in freighting larger sized items, items requiring cold/dry storage, door to exhibitor booth transport services and return shipments. You may also use any freight company of your choice.

Exhibitors organising delivery/pick up using GEL Events will need to:

1. Contact GEL Events using the request form link below.

2. Work with GEL Events to confirm your requirements and receive a quote for their services. Click here to request a quote.

3. Ensure all orders are received by dates below:

Cut-off dates to note:

We recommend you use a reliable service such as Australia Post, Toll or TNT who offer tracking to avoid disappointment. Please advise The Event Room of all deliveries, shipments and contractors requiring access to Exhibition Halls 3 and 4.

Small items can be carried by hand; park in P1 (accessed via Darling Drive) and proceed to the venue on foot from there. Please note: larger trolleys and freight are not permitted in guest lifts.

Self-delivery via loading dock
Vehicles must be pre-booked via the Loading Dock Booking Form. There is no on-site storage available, therefore all vehicles must have arrived, and materials delivered on the day of bump-in.

Access information

All exhibitors must have their booths fully set up by 6pm Wednesday 20 August 2025. Kindly note the following:

• Exhibitors are responsible for moving their own equipment.

• Exhibitors with smaller items may carry or trolley them from the loading dock or carpark. You must book in to use the loading dock using this tool. Dollies and hand / folding trollies are not available on-site, so please bring your own.

• All persons must wear fully enclosed footwear and a hi-vis vest during bump-in and bump-out in the loading dock and Tradeshow floor. Anyone not wearing appropriate footwear or a hi-vis vest will not be allowed entry. Hi-vis vests can be purchased on-site if needed.

Internet access

Complimentary Wi-Fi is available throughout the ICC Sydney precinct, capped at 2Mbps per device. Connect to the ‘ICC Sydney Wifi’ network and select ‘complimentary Wi-Fi’. You may need to read and agree to the terms and conditions before selecting ‘Login’. For more information, view the Self Service Wi-Fi guide. If you require a hard-line connection to your stand, email ICC Sydney Exhibition Services.

Lost property

ICC Sydney handles enquiries and reports regarding lost and found items. All items, except perishables, are catalogued and stored for 30 days. After this period, items are disposed of at the ICC Sydney’s discretion, with no further claim available. For enquires, contact the centre on 02 9215 7100.

Exhibitor support on the day

An ExpoNet representative will be stationed at the Tradeshow floor main entry during bump-in to assist with booth-related queries.

Removal of goods

All exhibitor display items and packaging materials must be removed from the venue by 5pm Thursday 21 August 2025. Items left behind will be disposed of.

Storage and waste

Limited storage will be available on-site. Exhibitors must remove all cartons, boxes and wrapping materials from your stand once unpacked or ensure stored neatly under the trestle table (if a free furniture package was requested at the time of purchase). All items stored in your booth must be clearly labelled with your business name and booth number.

Workplace Health and Safety

During bump-in and bump-out, the Tradeshow floor and the loading dock are considered construction zones and caution must be taken. Exhibitors must adhere to the following safety requirements:

• All persons must wear appropriate closed-in footwear.

• All persons must wear hi-vis safety vests (available for purchase at $13 each from the vending machines on the Exhibition Hall concourse).

• Corridors / aisles must be always kept clear. Exhibitors are not permitted to place any items in the aisles and walkways.

• Exercise caution around moving equipment.

• Only required staff members should be on-site during these times.

• All accidents, injuries and incidents must be reported to ICC Security.

• All persons working must have the current, appropriate licenses.

• No children under the age of 15 are permitted entry.

• No person is to work while under the influence of drugs or alcohol.

• No dangerous goods or hazardous substances are to be brought on-site without written approval from the organisers.

• All contractors and exhibitors working on the event must meet the above requirements without exception.

First Aid

A first aid centre is located on level two of the Exhibition Centre. The ICC Sydney security team are trained as first responders in fire / safety and first aid emergencies. Supply Nation will also engage a dedicated paramedic team for Connect 2025.

In the event of a medical emergency, first aid attendants will be on hand to implement procedures and contact external agencies. Anyone who delivers first aid must notify security as soon as possible.

Insurance

All exhibitors must submit a valid Public Liability Insurance and/or Workers Compensation Certificates via the exhibitor platform by Tuesday 15 July 2025. Without this documentation, access to the venue may be denied. Exhibitors should also ensure adequate insurance coverage for the loss, theft or damage of products during transportation to and from the Indigenous Business Tradeshow. ICC Sydney and the event organisers (Supply Nation and The Event Room) are not responsible for the safety or well-being of any items delivered to the venue.

Damage

Signs, banners and similar materials may not be nailed, stapled, taped or attached to venue ceilings, walls and other painted surfaces. Exhibitors will be charged for any property damage by ICC Sydney.

Noise

Sound amplification for videos or demonstrations may be permitted, provided it does not cause annoyance to neighbouring exhibitors. You must contact The Event Room for approval, and approval from the event organisers (Supply Nation and The Event Room) must be granted before use of amplification or loud noise.

Power requirements

All power requirements and connection work must be carried out by the official electrical contractor, ExpoNet. Each booth is provided with one power outlet. Additional outlets can be arranged for an additional fee, contact ExpoNet directly esd@exponet.com.au to arrange.

Testing and tagging of electrical equipment

Per WHS Regulation 2011, all plug-type electrical equipment must be inspected, tested and tagged according to Australian Standard AS 3760 (In service Safety Inspection and Testing of Electrical Equipment). Ensure all leads and portable electrical equipment used at ICC Sydney have a tag with current date. On-site testing and tagging are available for an additional charge, payable by the exhibitor.

Unsafe electrical equipment will be disconnected and removed from service until inspected, tested and tagged by an electrical contractor. Detachable cords such as IEC leads, extension leads, and power boards must also be tested separately.

Vehicles and large display items

If you plan to display large items such as a vehicle or machinery, approval will be required (additional costs may apply). Submit your Vehicle Display Permit Form to Supply Nation via the exhibitor platform by Wednesday 25 June 2025. Allow up to three weeks for ICC Sydney approval.

Use of naked flames

ICC Sydney’s permission is required for the use of naked flames or candles. Submit your Naked Flames Permit Form to Supply Nation via the Exhibitor Platform by Wednesday 23 July 2025 to ensure you are compliant. 

Sampling: food and beverage

Food samples must be directly related to your core business and comply with NSW Food Authority guidelines. Bite-sized food less than 50g and non-alcoholic beverages less than 100ml can be served.

You may be required to apply for a Temporary Food Premises (TFP) permit from City of Sydney Council by Tuesday 15 July 2025 at your own expense.

• See here for more information about TFP permits.

Complete the Food and Beverage Sampling Permit Form and email it to the addresses below by Tuesday 1 July 2025, ensuring you apply for a TFP if required (above).

Important: You do not need to submit this form for individually packaged food items (e.g. confectionery, mints, biscuits, bottled water) or items that can safely be stored and transported at room temperature / without the need of cooling or heating.

If you plan to cook or supply food larger than sample size, approval from ICC Sydney and payment will be required, along with permit approval from the City of Sydney Council and payment to hold a Temporary Food Premises permit.

Sampling: alcoholic beverages

Permitted sample sizes:

• liquor or spirits: 20 ml or less

• wine and beer: 50ml or less

All persons serving alcohol samples must hold a current NSW competency card, a copy of which must be supplied to the event organisers and ICC Sydney before the event. Mandatory Liquor and Gaming NSW signage must be clearly displayed at stands serving alcohol.

Sampling: charges

ICC Sydney must approve any application for food samples above 50g and beverages larger than 100ml. Once approved, the following applies:

Selling items (not food or beverage)

Exhibitors wishing to sell items must contact The Event Room connect@theeventroom.com.au and provide a list of items for approval. The Event Room will check with ICC Sydney and get back to you. You may be required to complete a permit form or pay a fee. Pending this advice, if you choose to proceed with selling items, we also advise:

• Be mindful of the quantity you plan to bring / sell, as all items must be stored within your booth. We expect around 2,000 attendees at the Tradeshow.

• Consider your payment method e.g. float / cash or a POS system such as Square.

Competitions

Exhibitors wishing to conduct competitions or lotteries can do so only if appropriate licenses and approvals are obtained from the relevant State Authorities, and permission granted by the event organisers. Contact The Event Room connect@theeventroom.com.au if you wish to do so.

Other notes

• The event organisers reserve the right to ask you to remove any display items deemed as unacceptable.

• Exhibitors should not place material outside their booth causing obstruction of any aisles or emergency exits.

• Exhibitors will be responsible for any reasonable costs of repairing the booth or premises should any fixtures be painted, marked or otherwise damaged.

• Exhibitors are solely responsible for any physical loss or damage to their property.

• Only one business per booth is permitted (one ABN per booth).

• Registration for an exhibition booth permits entry for one staff member. Registration for additional staff to help at your booth can be arranged via the exhibitor platform once your booth registration has been approved.

• Names, contact details and dietary requirements of any staff members must be provided via the Exhibitor platform and must be confirmed by Wednesday 25 June 2025.

• Paramedics will be on-site for the duration of the Tradeshow.

Emergency procedures

ICC Sydney has an emergency response plan in the event of emergencies. A trained emergency response team will lead the implementation of all procedures. Event organisers are briefed on emergency procedures.

Please ensure all booth staff review this short video before the event.

To report an emergency or incident, call 02 9215 7660.

In the event of an emergency, one of two alarms may sound:

• Alert alarm – “Beep! Beep! Beep!”

This is a warning alarm to notify everyone of a possible emergency. Stand by for further instructions.

• Evacuation alarm – “Whoop! Whoop!”

This alarm means all occupants must evacuate. Wardens will direct everyone to leave quickly and calmy via the nearest exits, assembling at Tumbalong Park until it is safe to return.